For this post, students have been
asked to mix things up a bit. Instead of the normal 250-300-word post, we will
be writing a full two pages. This week’s topic is Venture Concepts.
Specifically, we are being asked to incorporate three different elements that
are all important for a budding business. The three elements are opportunity,
innovation, and the venture concept. For simplification I will give each topic
its’ own body paragraph, then wrap it up with a conclusion paragraph at the end,
where I will address the three assigned questions. I am glad that we are mixing
it up with a different type of assignment and a new topic this week. Let’s get
started!
Opportunity: The
directions for this assignment define an opportunity as “a group of customers
with unmet or under-met needs.” If you have been following my blog posts
throughout the semester, you know by now that my business idea is to open a
coffee shop on the grounds of Laketown Wharf Resort in Panama City Beach, Fl.
You may not know, however, just what makes this opportunity so viable. The
assignment has instructed us students to break down our opportunity in two
different categories. The fist category is “who has the need,” the second is
“the nature of the need.”
Who has the need: A few weeks ago, we were asked to do a
post in which we created our typical customer avatar. For that post, I
described a college spring breaker, which is a very normal visitor for Panama
City Beach around this time of year. However, that would not be an accurate
representation of my entire potential customer base. My opportunity is much
broader than just satisfying the unmet need of my avatar description. The
tourism industry in Bay County, Florida is largely the driving force behind my
opportunity. This industry attracts visitors to the area from a very wide
demographic. My potential customer base is truly people from almost any walk of
life.
The nature of the need: Currently, potential
customers are using a multitude of ways to satisfy their coffee needs. Some
brew at home, while others go to big chain coffee shops, and some buy the convenient
store pre-made cappuccinos. This particular opportunity is not huge, approximately
the size to justify one brick and mortar location. However, further research
will most likely indicate that this opportunity could be scaled and repeated.
This opportunity really excites me for its potentially franchisability. I do
not see this opportunity going anywhere as long as people are still traveling,
and nobody beats me to the punch. However, as we have learned during this
semester, the opportunity is only part of the entrepreneurial equation.
Innovation: The
assignment instructions define innovation as “a new or creative service,
product, or process that may be applied in the marketplace to address customer
needs.” My coffee shop’s products and services should be thought of as incrementally
innovative, because while we don’t plan on shaking up the coffee industry, we
will be doing something new in our location and market. For simplification and
transparency, I will break this section down into a few key bullet points.
–What it is: Our shop will be in one of the
available retail spaces along the Laketown Wharf boardwalk. We will provide an
enjoyable way for guests, residents, staff members, and locals to have a cup of
coffee and choose from a selection of pre-made breakfast items.
-What it does: Our shop will primarily focus
on enhancing the guest experience at Laketown by providing a high-quality
coffee selection.
-How it works:
Starting off small, our shop will try to establish a favorable relationship with
multiple suppliers in the coffee industry, and for the food we will try to sign
an exclusive deal with a big-box type supplier to keep costs low. From there we
will use the revenue gained during our busy season (March-October) to reinvest
in our business during the winter and make improvements to quality, operations,
and marketing.
-How we will
make money:
Expenses: Our
expenses will be as follows:
-
Rent/Utilities
-
Employees
-
Cost of goods: (coffee, cream, sugar, food, cups/lids,
napkins, utensils, etc.)
-
Cost of machinery: (coffee making and cooking machinery)
-
Taxes
-
Marketing
Revenues: Our
revenues will be as follows:
-
Coffee sales
-
Food sales
-
Catering
It will be
imperative that we have a solid handle on our inventory and production to keep
variable costs down. The average cost of a pound of coffee for a U.S. café is
around $7.50, according to this article.
http://www.scanews.coffee/2014/09/15/the-cost-of-a-cup-of-coffee-where-does-the-money-go-2/
The article also goes on to say, that with an average order being a 16 oz
coffee, the café can expect to get 15-17 coffee’s out of each pound, or, at $3.50
per cup, $52.50-$59.50 per pound. Obviously, there are some assumptions built
in, like selling all 16 oz coffees, and selling out every order, but a $45-$50
margin per pound is not a bad starting point.
Venture Concept: The
assignment instructions define a venture concept as “the application of a
specific innovation to address a specific opportunity.” It is very simple, with
lack of competition, and no true convenient way for customers to satisfy this
need, my business is a slam dunk! Obviously,
location and customer experience are going to play a huge role in this
business. Without success in those two elements, you can throw my opportunity
and innovation out the window. Organizing this business would be fairly simple.
Structurally, I would form a one-person LLC, leaving the door open for equity
rounds in the future. As far as employees go, I would like at least two per
store at all times, but I could see us needing up to ten per store if business
allowed it.
Conclusion: Last week, we were asked to
do an assignment where we wrote about our firm’s biggest resources. I identified
the natural steady inflow of customers as my number one advantage. I chose this
because it is not something that can easily be recreated and will save us money
in marketing. The next big hurdle for my business will be the whole becoming a
business thing. So far, we look great on paper, but at some point, we will have
to wake up and smell the coffee. For me, I hope that in the next five years I
am running the fastest growing coffee franchise in the Gulf Coast Region. I
would like to be a serial entrepreneur known for giving back to his community
and having fun while doing it. The success of this venture will not make or
break me, but it would be an excellent first step towards success.
